Cambridgeshire Fire and Rescue Service are committed to supporting the safety and wellbeing of residents in all of the communities that we serve.
The Safe and Well visit will provide us with sufficient information to support you and, with your permission, refer you to selected partner agencies who will be able to support you further. We will not share your data with marketing companies or for other purposes.
Our visit will last no longer than 60 minutes and is completely FREE of charge. Our visit will assess five key elements:
1. Fire safety in the home – including cooking, general safety and escape plans.
2. Falls prevention – including simple remedial action such as replacing lightbulbs or taping down loose carpet.
3. Alcohol use – Alcohol related illness in the over 65s is on the increase. We can provide you with helpful information.
4. Stay well and warm – Can you afford to heat your home? Do you have access to a hot meal? Do you have access to all the services available to you?
5. Crime reduction – We can provide advice on making your home more secure in addition to advice to make you less vulnerable to scams or fraud.
You are under no obligation to answer any questions that you do not want to, but the more information you provide us with, the better we will be able to support you. We can also provide advice in relation to promoting the health and safety of individuals with hoarding concerns, as well as providing valuable information to care providers.
During March, we will also be raising awareness of the fire risks associated with smoking, with national No Smoking Day on the 8th.
We often find smoking is one of many factors making someone more at risk of fire, for example, when combined with poor mobility, health problems or being elderly, it increases someone’s chance of having a fire.
Here are some tips to take on board or give to friends and family that smoke:
• Never leave a lit cigarette or pipe unattended.
• Always use a proper ashtray and make sure the contents are cold before you tip it in the bin.
• Never smoke in bed and avoid smoking in a chair if you are likely to fall asleep.
Most importantly, fit a working smoke alarm and test it regularly. Don’t forget to also test the smoke alarms of those you love. If you have an elderly or vulnerable relative, friend or neighbour, pop by and make sure they have a working smoke alarm. If they don’t, that is something we can provide as part of a Safe and Well visit.
To find out if you are eligible for a Safe and Well visit, Enquire online. Alternatively, if you are unable to apply online or have a query about an enquiry form that has already been submitted, please telephone 0800 917 9994.
Opening days / times – All Year
Monday 9AM – 5PM
Tuesday 9AM – 5PM
Wednesday 9AM – 5PM
Thursday 9AM – 5PM
Friday 9AM – 5PM
Visit our website and search for “Safe and Well”
For more information on firework and bonfire safety log on to www.cambsfire.gov.uk, follow us on social media or call 01480 444500.